The Duraglaze approach

Luxury Pool Renovations, Managed from Start to Finish

Before we begin any work, our priority is to understand your goals, preferences, and expectations. Your pool is more than a place to swim—it’s a centrepiece of your outdoor lifestyle, and our role is to ensure it aligns perfectly with your vision. During this stage, we’ll schedule a personal consultation—either on-site or virtually—to discuss your pool’s current condition, the look you want to achieve, and any special features you’re considering.

We’ll explore options for resurfacing materials, tiling, coping, lighting, and additional enhancements like heating or water features. We’ll also cover practical considerations such as timelines, seasonal factors, and budget ranges to ensure our recommendations are both aspirational and achievable.

What We’ll Ask:

  • How do you currently use your pool, and how would you like to use it in the future?
  • Are there specific styles, colours, or finishes you’re drawn to?
  • Will you be integrating landscaping or other property upgrades at the same time?
  • What is your ideal completion date, and do you have important events to plan around?
Tip: The more details you share now, the more we can personalise your renovation for the perfect balance of form and function.

Once we’ve discussed your vision during the initial consultation, the next step is to meet in person at your property. This stage allows us to fully appreciate your pool’s setting, architectural style, and surrounding landscape so we can craft a design that feels naturally integrated with your home.

During this visit, our specialist will assess the existing pool structure in detail—looking at the surface condition, waterline, coping, tiling, plumbing, and filtration systems. We’ll identify any structural repairs that may be required before resurfacing, as well as opportunities to enhance your pool’s aesthetics, functionality, and energy efficiency.

We’ll take precise measurements, document current conditions, and photograph the site to ensure accuracy during the design and planning phase. At the same time, we’ll talk through important project considerations, such as:

  • Which finishes and design styles will complement your home’s architecture
  • How your pool will be used most often (entertaining, exercise, relaxation, family-friendly)
  • Opportunities for integrating heating, automation, or resort-style features
  • Access logistics and any elements of the property that may influence the construction schedule

By the end of this meeting, you’ll have a clearer vision of the possibilities for your space and the confidence that every detail will be handled with precision. This is where your project truly begins to take shape—merging your aspirations with our decades of expertise.

With your site assessment complete and your design preferences clear, we formalise the creative vision in a Concept Design Agreement. This document ensures that both you and our team are aligned before any construction begins, providing clarity and confidence at every stage.

The agreement will outline:

  • Detailed scope of work – a clear description of all tasks to be undertaken, from preparatory works to finishing touches.
  • Design elements – surface finish selections, tiling patterns, coping materials, lighting schemes, and any additional features such as spas, waterfalls, or heating systems.
  • Technical considerations – structural reinforcements, plumbing upgrades, filtration improvements, and any compliance requirements for Sydney’s building codes.
  • Budget parameters – a transparent cost structure with no hidden fees, broken down into clear categories for your reference.
  • Provisional schedule – estimated start and completion dates, factoring in any seasonal or site-access constraints.

We’ll walk you through the document in detail, answering questions and making any final adjustments so the plan reflects exactly what you envision. This stage eliminates ambiguity, allowing us to move forward with precision and a shared understanding of the end goal.

Once the Concept Design Agreement is finalised, we prepare and present your formal contract. This is a comprehensive, fixed-price agreement that provides complete transparency and peace of mind.

During this presentation, we will:

  • Review the agreed design and scope to ensure nothing has been overlooked.
  • Reconfirm timelines and construction phases so you know exactly what will happen and when.
  • Outline warranty terms, aftercare procedures, and the expected lifespan of materials.
  • Highlight safety protocols and the measures we take to protect your property during works.

We believe in cost certainty, which means the price you see in your contract is the price you pay—no unexpected variations unless you choose to make changes mid-project. This commitment has earned Duraglaze a reputation for reliability and trustworthiness in Sydney’s high-end pool renovation market.

By the end of this stage, you’ll have full clarity on deliverables, timelines, and investment, enabling you to move forward with confidence.

With your contract signed, we secure your construction slot and begin preparations for your pool’s transformation. This phase is where our craftsmanship and technical expertise truly shine.

What to expect during construction:

  • Site preparation – protecting surrounding landscaping and hardscaping, setting up access points, and ensuring minimal disruption to your home life.
  • Structural works – repairing or reinforcing the pool shell as required, upgrading plumbing, and ensuring drainage and filtration systems are in optimal condition.
  • Surface application – applying your chosen finish using industry-leading techniques for durability and beauty. Whether it’s a glass mosaic, pebblecrete, or advanced quartz aggregate, our application process ensures a flawless, long-lasting result.
  • Feature integration – installing lighting systems, heating units, automation controls, or bespoke water features.

Our team maintains a meticulous standard of cleanliness and organisation on-site. You’ll receive progress updates at key milestones, and any unexpected findings will be discussed with you immediately to maintain transparency.

Once construction is complete, we conduct a thorough quality inspection to ensure every detail meets our exacting standards. This includes surface uniformity checks, grout and seal verification, lighting functionality tests, and water quality balancing.

We’ll invite you for a final walkthrough, during which we:

  • Showcase every completed element of your pool.
  • Provide guidance on care, maintenance, and optimal use of new features.
  • Hand over any warranty documents, manuals, and your personalised maintenance guide.

But our commitment doesn’t stop there. We offer ongoing support and seasonal servicing to help maintain your pool’s pristine condition for years to come. Many of our clients choose to have us perform annual inspections to ensure the longevity of their investment.

The result? A breathtaking pool that blends aesthetic elegance with uncompromising performance—ready for you to enjoy with friends and family.

The Duraglaze Difference

Simple solutions, exceptional results

At Duraglaze, we believe every pool should be as enduring as it is beautiful. With over six decades of expertise, we’ve perfected the art of luxury pool resurfacing—combining premium materials, innovative processes, and meticulous craftsmanship to deliver results that last a lifetime.

Convenience & Expertise

From your first consultation to the final reveal, you’ll work with a single, dedicated project manager who orchestrates every detail of your renovation. With over 60 years of combined expertise, our team handles all trades, permits, and compliance so you never have to juggle multiple contractors. Our proven process ensures each stage flows seamlessly into the next—saving you time, reducing stress, and delivering a flawless outcome.

Confidence & Timeline

As Sydney’s trusted high-end pool renovation specialists, we take full responsibility for every stage of the process. Our fixed project schedules and proactive communication mean you always know exactly what’s happening and when. We anticipate potential delays before they occur, keeping your project on track without compromising quality. When we give you a completion date, we mean it.

Quality & Value

We source only the finest resurfacing materials, mosaics, and finishes—selected for their longevity, beauty, and resistance to Sydney’s unique climate. Every element is installed with precision craftsmanship, backed by industry-leading warranties. Our detailed proposals eliminate cost surprises, so you can invest in your pool with complete confidence that it will look stunning and perform flawlessly for years to come.

Connect

Tell us about your project

Ready to transform your pool into a luxury retreat? Share your vision with Sydney’s premier pool resurfacing and renovation specialists, and let us make it a reality.

Every great project begins with a conversation. Complete our consultation form and our expert team will personally guide you through each step—from selecting world-class finishes to mapping out timelines and budgets. We’ll listen to your ideas, provide professional recommendations, and create a tailored plan that blends elegance, durability, and performance.

Whether you’re refreshing a classic design or completely reimagining your outdoor space, we’ll ensure a seamless process that delivers breathtaking results.

hello@duraglaze.com.au